People with disabilities

10.2.0.L3 Updated on:

Social Worker support

Practical support and counselling are available from the Adult Social Work Team at Overdale, West Mount, St Helier.

Tel: +441534443500

Access to public buildings

From January 1997 all new buildings used by the public have to have easy access for people with disabilities.

Planning guidelines

There must be wheelchair access in the main entrance of new public buildings such as schools, hotels, theatres, cinemas and shops. Accessible toilets must be unisex units so that partners may help without the embarrassment of being in a toilet for the opposite sex.

For the partially sighted, there must be a surface readable by touch pointing out the presence of stairs, and Braille or other control buttons must be present in lifts.

For those with impaired hearing, loops sound systems must be included in the plans.

The law not only applies to new buildings used by the public, but also to ground-floor extensions to existing ones.

Accessible Toilet Facilities

Keys to access locked accessible toilets are available from the Town Hall, Shopmobility in the lower ground floor of the Sand Street Car Park and Visitor Services Centre at Jersey Tourism on payment of a £5 deposit.

Equipment for Hire/Loan

Family Nursing and Home Care (FNHC)

Le Bas Centre, St Saviours Road
Tel: +441534 443600

For the price of membership to Family Nursing and Home Care, manual wheelchairs, commodes, backrest and beds etc. can be loaned for short or long periods. A small deposit is required on some items. This service is also available to Nursing Homes.


In the lower ground floor of the Sand Street car park. See Shop Mobility
Tel: +441534 739672

Guardian Nursing Services

3 Saville Street, St Helier
+441534 732335

The Hire Shop

Tel: +441534 873699


Rue a la Dame, St Saviour
Tel: +441534 888975

Access Ramps

Tel: +441704 506509

Jersey Tourism

Tel: +441534 448800

Blue Badge Parking Schemes

The blue badge scheme allows drivers with disabilities and drivers with passengers with disabilities to park in special areas, such as on-street parking zones and in multi-story car parks. This badge does not allow drivers to park on yellow lines. UK and European blue badge schemes can be used in Jersey. It is essential to use a time clock, either the blue one issued with badges in Jersey, England and Wales or a normal yellow one which can be purchased at the Town Hall or Parking Control in the Sand Street car park.

Hearing Aids and batteries

The Hearing Resource Centre is situated at Overdale Hospital. It is a one-stop shop for those who experience hearing loss and their families. You do not need to be referred by your GP or a Consultant. There is a full-time social worker for the deaf who can be contacted by Tel: +44 1534 443094

Lip-reading classes are run and you can be referred through the Audiology Department at the General Hospital. Tel: +44 1534 442551

Audiology clinics. GP can refer for hearing aids which will be provided free of charge.