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Social Security & Benefits

Welcome to the Social Security & Benefits section.

Child Personal Care Benefit

About the Child Personal Care benefit​​ If you have a child or children with a serious or high level of long-term illness or disability but you don’t receive Income Support, you can apply for the Child Personal Care benefit. It does not matter how much your household income is. Full information about this government benefit […]

Christmas Bonus

What is the Christmas Bonus? A new, targeted Christmas Bonus was introduced in 2016. It is a benefit of £84.87 which will be paid each December. Who gets the Christmas Bonus? Christmas Bonus will be paid automatically to these groups of people: people aged 65 or over who, in November, are: members of the 65+ […]

Cold Weather Payments

Types of Payments There are two separate payments that can be made by Customer and Local Services to assist with the cost of heating your home. For more information see Help with heating costs  The Cold Weather Bonus is available to help pensioners who qualify with the cost of heating during the winter months of […]

Community Costs Bonus Scheme

What is the Community Costs Bonus Scheme? The Community Costs Bonus is an annual payment to help households that are just above the Income Support level with the cost of GST on food. The Scheme is run by Customer and Local Services and information about it can be found here. Who can claim A household […]

Contributions Credits and people who need not pay Contributions

Contribution Credits When made unemployed through redundancy from full time employment, applications for Social Security Contribution Credits must be made to the Work Zone at Customer and Local Services within four weeks. The unemployed person must then register each week. The credits will be made for up to twenty six weeks, provided that proof that […]

Death Grant

What is the Death Grant? A Death Grant is a single payment made by Customer and Local Services to help with the cost of funeral arrangements. How to qualify for a Death Grant The grant will be paid if the person who died was living in Jersey when they died and the amount of their […]

Ex-prisoners and Financial Support

Release from Prison People who are released from prison will be in need of some help with money unless they can: arrange some paid work to go to before they leave prison: they have managed to save some money from receipt of a small wage if in prison employment they have some money saved from […]

Incapacity Benefits

Incapacity Benefit Incapacity benefit consists of three separate benefits: Short Term Incapacity Long Term Incapacity Incapacity Pension These benefits may be payable when a person is incapable of working full time due to illness or injury. Medical evidence is required to support each claim and certain contribution conditions must be satisfied for benefit to be […]

Income Support

What is income support? Income Support is an income-related benefit that provides financial support towards the cost of housing, living, medical needs and childcare. Carers also receive support. A Guide to Income Support can be viewed here.  Please note the income disregards are 26% rather the 25% stated. Income Support is available to individuals and […]

Insolvency Benefit

What is Insolvency Benefit? Insolvency Benefit was introduced on 1st December 2012. Its purpose is to provide employees with financial help if their employment ends because their employer has become insolvent. The employer must have become insolvent after 1st December 2012 for the rules to apply. Full details are available on ‘Government‘ website. The way […]

Long Term Care Benefit

What is Long Term Care Benefit? A Long-Term Care fund (LTC) was set up in July 2014 to provide benefit payments for adults who have long-term high-level care needs. The scheme was funded at first by the Government but since 1st January 2015, in addition to annual Government funding, money is raised to pay for […]

Pension Plus Scheme

What is the Jersey Health Assist 65+ Plan? The scheme provides financial help to meet the costs of dental, optical and chiropody services for the over 65s. The scheme is paid for by the Government of Jersey and run by Customer and Local Services and a company called Westfield Health. Details are on the Customer […]

Retirement Pension (Old Age Pension)

What is a pension? A pension is a weekly benefit paid to you when you reach a certain age to help cover your basic needs in retirement. The amount of pension you receive will depend on the amount of social security contributions you have paid during your working life. For more information see here. When […]

Social Security – Employer’s responsibilities and rights

Employer’s responsibilities and rights Employers are allowed by law to take a maximum amount of 6% from any of their employee’s wages to cover their employee’s social security contribution. However, the deduction of further amounts by an employer, for example, to reimburse the employer for the employer’s contribution that they must make for their employee […]

Social Security Appeal System

Assistance with appeals There are various appeal procedures in place to enable you to have decisions of Customer and Local Services adjudicated by independent tribunals.  The procedures differ according to the benefit in question. Basic procedure Client receives decision on benefit/pension, and finds it unsatisfactory, or Customer and Local Services wants to have decision reviewed: […]

Social Security contribution credits and small income exception

Contribution Credits When made unemployed through redundancy from full-time employment, application for Social Security Contribution Credits must be made to the Work Zone at Customer and Local Services within four weeks. The unemployed person must then register each week. The credits will then be made for up to twenty-six weeks, provided that proof that they […]

Survivor’s Benefit

Survivor’s Benefits There are two benefits that may be paid by Customer and Local Services when a person’s spouse or civil partner dies. These are Survivor’s Allowance and Survivor’s pension. The amount of Survivor’s Benefit you receive is based on the contribution record of your spouse or civil partner. For detailed information about these benefits […]

UK old age pensions for Jersey residents

Calculating pension entitlement Where a client has worked in Jersey and in other reciprocal jurisdictions (including the UK), the pension will be a percentage of a full pension based on the number of years worked and the total contributions record. In the UK the normal minimum number of years for a pension entitlement is eleven […]
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