TV Licences

1.2.6 Updated on:

Where to obtain an application form for a television licence

Application forms are available from Broad Street Post Office and all sub-post offices.

Application can also be made online at www.tvlicensing.co.uk/

The body responsible for collection of licence fees is TV Licensing Regional Centre, 6th Floor,77 Kingsway, London, WC2B 6SR.

Who needs a TV licence?

Every household that watches live television or BBC iPlayer on any device needs a television licence.

A television licence is not needed if the television set cannot receive television programmes and is only used for closed circuit monitoring, for watching pre-recorded videos or as a computer monitor.

A client who has a black and white television only requires a black and white licence. If they have a colour television they require a colour licence.

Every room occupied in rented or lodging house accommodation must have a licence for their TV.

It is the responsibility of TV Lincensing to enforce the payment of the licence fee and to decide whether to bring a prosecution. Under the Wireless Telegraphy (Channel Islands) Act, 1949 it is an offence to use a television without a licence.

Non Payment of licence fee

In Jersey, television retailers and rental companies are not required by law to notify the authorities of the names and addresses of purchasers or hirers, unlike in the UK.

Methods of paying the licence fee

Over the Counter at main Post Office and Sub Post Offices

People can pay over the counter at any of the post offices in cash, by cheque payable to Jersey Post and by debit or credit card.

By Post

Pay by cheque payable to TV Licensing and posted to TV Licensing, Bristol, BS98 1TL

Direct Debit Schemes

Clients wishing to join the Direct Debit Schemes should telephone 03007906063 with their bank details and the application can be processed over the phone or can be set up online here. Personal Payment Plan details will then be sent to clients with information regarding payments and when they are due.

Monthly Direct Debit Scheme

This scheme allows people to spread the costs of payment. They will pay for a new licence during the first six months. All future licences will be split into twelve monthly payments, six payments before issue and six payments after issue of the new licence.

Quarterly Direct Debit Scheme

This scheme allows people to split the licence fee into four payments, payable every three months. There is an extra charge of £1.25 added to each payment for administration.

Debit and Credit Cards

Call 03007906063 to pay by debit or credit card.

TV Licensing Payment Card

From the 1st April 2009 it will be easier for residents to pay for their licence as they’ll also be able to enter into the TV Licensing cash payment plan, which is a scheme designed for those who find it difficult to pay for their licence in one lump sum. The plan gives people the chance to spread the cost of their TV Licence through weekly or fortnightly cash payments. The minimum weekly payment is £5.50. Application forms available from all post offices.

TV Licensing Savings Card

The existing saving stamps scheme will be replaced by a new and more convenient TV Licensing savings card which will be available at your local Post Office, making it simpler and more secure for residents on Jersey to pay for their licence.

Concessions

Blind Concessions

Jersey residents who are registered as blind are eligible for a 50% concession on their licence. To claim this, you will need to send a medical certificate from your local authority or ophthalmologist to either, TV Licensing, PO Box 1101, Preston, PR2 OBX if you are a savings card member, or TV Licensing, Bristol, BS98 1TL if you are not.

Accommodation for Residential Care Concessions

The ARC Concessionary TV Licence will still allow qualifying residents as well as members of their household and guests to install and use TV receiving equipment in the qualifying resident’s unit of accommodation or dwelling. The unit of accommodation or dwelling must be listed on the licence and the £7.50 fee must have been paid for that unit or dwelling. Respite rooms are still included in the list of units of accommodation. An occupant of a respite room will be covered by the ARC Concessionary TV Licence providing:

1. They are retired (and aged over 60) or disabled, and
2. The respite room is listed on the licence, and
3. The £7.50 has been paid for the licence.

ARC will still not cover televisions in shared areas such as residents’ lounges, communal rooms and staff areas. Televisions in these areas require a separate TV Licence paid at the full fee, and this should be provided by the manager of the accommodation or the housing authority in charge.

How can people apply for a savings card?

At the Post Office: people can ask the counter staff at their Post Office for an application form. The counter staff will help to complete the form accurately ensuring that all the relevant information is captured correctly. This form will then be sent to TV Licensing by the Post Office and shortly after, residents will receive their new card.

By phone: call 03007906078 and give the call centre operator your name and current licence number. They will then issue your new card.

What are the benefits of the card?

It’s secure: a record of people’s savings will be saved electronically. So even if people lose their card, TV Licensing will know how much has been saved.

It’s flexible: people can save as much or as little as they like at any time (there is a small minimum of £2 per saving).

People can keep track of their savings: savings customers will receive a quarterly statement and also have the option of checking their balance and viewing their payment history online at any time. Alternatively, people can telephone get their balance on 03005553434.

Licences will automatically be renewed: if people have saved enough money to pay for their licence, when it is due for renewal, it will automatically be renewed and sent to them in the post with no reminder necessary. If a person has not saved enough to pay for their licence by the time it is due for renewal, they can pay the balance over the phone, by post or at the Post Office. After they have paid the balance,  a new licence will be sent in the post.

The TV Licensing Savings Card, unlike a TV Licensing Payment Card, does not constitute a TV Licence so you will not be licensed by simply having a savings card with savings on it. It is just a way of saving towards the cost of your licence, which you still need to be issued for you to be correctly licensed.

Over 75 Residents

  1. must be aged 75 or over; reside in a domestic dwelling; be ordinarily resident in Jersey; have an annual income of less than £16,070 for a single person and £26,170 for a couple. For the purposes of these regulations a couple means a married or cohabiting couple. Income includes social security benefits.
  2. In addition to the above criteria, the scheme provides that the fee for a licence cannot be passed to another person at a different address. However, in some cases, where a qualifying person permanently resides in a domestic dwelling of another person below the age of 75, that other person will be able to benefit under the scheme.

Administration

In support of any application for benefit under the scheme it will be necessary for the applicant to complete an application form and provide documentation to support their claim. In most cases supporting documentation will consist of a Notice for Renewal or the actual licence if a retrospective claim being made, both of which are issued by the BBC.

Qualifying customers can claim up to six months retrospectively if they have paid their licence already or two months in advance of the official television renewal date.

In most cases where entitlement exists, Customer and Local Services will liaise directly with the BBC Licencing Authority in order that a valid licence is despatched directly to the customer in a timely manner.

Any person aggrieved with a decision of the Department to disallow their application can, by notice in writing, request a review by the Minister. If the Minister confirms the original decision then the customer has the right to ask that their case be considered by the Social Security Tribunal.