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Medical Assistance

Welcome to the Medical Assistance section.


Confirming pregnancy If you think that you are pregnant, you should have a pregnancy test as soon as possible. It is really important that you do this straight away because if you decide you want a termination there are time limits. Pregnancy tests can be done by:- using a home pregnancy testing kit which you […]

Advance Decision to Refuse Treatment

Advance Decision to Refuse Treatment Previously known as a Living Will, the Advance Decision to Refuse Treatment was brought in as part of the Capacity and Self-Determination (Jersey) Law 2016. You can make an Advance Decision to Refuse Treatment on the Government website here. See: Capacity and Self Determination Law

Blood donation

Blood Donor Service The Blood Donor Service in Jersey includes managing the donation, storage and transfusion of blood. By giving blood you’ll be helping to increase local blood stocks that could save someone’s life. We are always looking for individuals to give blood. Who can donate blood? You can give blood if you’re 17 or over. […]

Cancer information and support

General advice and support on all aspects of cancer General Hospital Oncology Team Tel: +441534 442569 CLIC Sargent E-mail: clicsargentjersey@gmail.com Website: www.clicsargentjersey.org.je/ Caseworkers: +447829835886 Community Fundraising: +447829835885 Chairman: +44782983588 Cancer Research UK Opening hours: Monday to Saturday – 9am to 5.30pm and Sunday – 10.00 to 4.00pm Tel: +441534 7155555 E-mail: contact@cancerresearchukjersey.org Charity Shop 56 […]

Chemists / Pharmacists

Many chemists are now opening longer hours. It is worth contacting the chemist which is most convenient  to check their opening hours. The following chemists are open as shown: Roseville Pharmacy Roseville Street St Helier Telephone: +441534734698  Open 7 days a week, 9 am – 9.30 pm Sundays and Bank Holidays 9.30 – 1pm, 2pm […]

Child and Adolescent Mental Health Service

About CAMHS CAMHS is a Mental Health assessment and therapeutic service for children, teenagers and their families. The service offers a range of therapeutic interventions to children and families in difficulty and to support, encourage and assist them to reach their maximum potential, using a multi-disciplinary approach based on mutually identified needs. The service is […]

Complaints Against Health and Community Services

How to make a complaint You can give feedback by submitting a complaint, compliment, comment or suggestion by using the online form here or via any of the following details. Customer and Local Services PO Box 55 La Motte Street St Helier JE4 8PE Tel: +44 1534 444444 Email: feedback@gov.je

Dental Malpractice and Complaints

Categories of Complaints Complaints about dentists fall into two categories: Complaints about malpractice or inappropriate treatment Complaints about charges Malpractice If you are not happy with the treatment you have received from a Jersey dentist, you may make a complaint to: the dentist concerned the President of the Jersey Dental Association The General Dental Council […]

Doctors fees, complaints and Out of Hours Service

Fees The fees charged by doctors in general practice in Jersey vary greatly. Doctors surgeries are private practices so can charge what they wish. Rebate A deduction is given to people who hold a Health Card, i.e. people who have lived in Jersey for a period of a least six months. The amount of the […]

Environmental Health Department

Housing Environmental Health carries out duties under the public health law and has powers to inspect properties where it is judged that the conditions are harmful to the health of the occupants. In extreme cases they can recommend that a Closing Order or Demolition Order is carried out to prevent further occupancy until the hazards […]

Funding dental treatment in Jersey

Adults who cannot afford private dentistry Free dentistry is not available through the Government of Jersey for people who cannot afford private fees. However, there is the Pension Plus Scheme for people over pensionable age and people in receipt of Income Support may be eligible for a Special Payment. Jersey Dispensary and Infirmary Those who […]

Health Visitors and Clinics

Midwife care For the first twenty-eight days of a baby’s life, the midwifery service is available with help and advice at any time, day or night. Tel: +441534 442437 When baby is ten days old When the baby is ten days old, the Midwife will normally discharge the mother and baby to the Health Visitor, […]

Medic Alert

Medic alert Members wear a metal emblem, bracelet or necklace with the name Medic Alert and telephone number of the emergency service engraved on one side and on the reverse, the immediate medical problems of the wearer are noted e.g. allergy to penicillin, under steroid treatment, diabetic, etc. Cost varies depending on the metal of […]

Medical negligence – Medical accidents

Making a complaint There are different ways to make a complaint, depending on whether it is against a General Practitioner or against Health and Community Services. A complaint against a General Practitioner should be referred to The Primary Care Team. A complaint against Health and Community Services should be submitted to the Government.   Seeking damages […]

Out of Hours Services

Out of hours numbers In an emergency, call 999 for police, ambulance or fire services (24 hours). Police – +441534 612612 (8am to 8pm) Samaritans – +448457 909090 (24 hours) Sexual Assault Referral Centre (SARC) – +441534 888222 (24 hours) Childline – +08001111 (24 hours) Silverline – +8004708090 (24 hours) Crimestoppers – +0800555111 (24 hours) […]

Patient transport to UK and Guernsey hospitals

Arrangements with UK and Guernsey Some specialised treatments are not available in Jersey, so we have arrangements with the UK and Guernsey to provide them. If you require treatment in Guernsey or the UK, you will be referred by a Jersey Hospital consultant and the Government will pay for flights and some travel-related costs for […]

Public Health Service – services on offer

The Public Health Service,  provided by the Health and Community Services Department is located at Peter Crill House, Gloucester Street, St Helier, JE1 3QS Introduction to the Service The primary aim of the service is to keep the general population healthy; so, unlike the hospital service, they mainly deal with people who are not sick, […]

Residents and non-residents hospital costs

Emergency Hospital Treatment Health and Community Services will provide emergency hospital treatment free of charge to anyone who requires it. For visitors and non-residents, this free treatment is limited to emergency care provided in the hospital’s Accident and Emergency Department. It does not include any treatment or services provided elsewhere in the hospital or in […]

Room 2 Talk Ltd

Room 2 Talk Ltd – Counselling for Charities and Non-profit organisations Room 2 Talk Ltd is a local non-profit organisation which provides counselling for adult staff, volunteers and members of Jersey charities and other non-profit organisations. The aims of Room 2 Talk Ltd, as a non-profit organisation, are to support the people who are supporting […]

Women’s Health

Breast screening Information on the breast screening programme including who is eligible and where clinics are held. Telephone: +441534443790 E-mail: breastscreening@health.gov.je Website: http://www.gov.je/Health/Cancer/Breast/Pages/index.aspx Cervical Screening (Smear Tests) and HPV Vaccine Information about smear tests including how often you should have them and how to make an appointment. Telephone: +441534443781 E-mail: LeBasClinic@health.gov.je Website: http://www.gov.je/Health/Cancer/Cervical/Pages/index.aspx Community Contraception […]
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