Rental Deposit and MyDeposits

11.8.1.L3 Updated on:

Deposit protection scheme

Registration with Mydeposits Jersey is a legal requirement for all new, renewed or varied tenancy agreements as from 2nd November 2015.

Landlords must lodge deposits within 30 days or could be subject to a fine of up to £10,000.

If you suspect your deposit has not been lodged, you can use the deposit checker at www.mydepositsjersey.je.

At the end of the tenancy, either party can initiate the deposit release by contacting MyDeposits or logging in to their website with the details they were sent at the start of the tenancy.  The sooner this is done, the sooner the deposit will be released.

If one party initiates the process requesting any part of the deposit is released to them, the other party will be notified and can raise a dispute at this stage.

If parties cannot agree on amounts to be returned, MyDeposits offer a free dispute resolution service where you will be given the opportunity to submit any evidence you have and an independent adjudicator will make a decision.  If you do not agree with their decision, there is an appeal process.